Return & Refund Policy

Learn about our return, replacement, and refund guidelines for orders placed on Instant Shopper Hub, ensuring a smooth and reliable shopping experience.

1. Return Eligibility

Products can be returned within the specified return period if they are unused, undamaged, and in their original packaging.

2. Return Request Process

Customers must initiate a return request through our website or support team by providing valid order details.

3. Refund Eligibility

Refunds are processed only after the returned product is inspected and approved according to our return conditions.

4. Refund Processing Time

Approved refunds are processed within the specified timeframe and credited back through the original payment method or store credit.

5. Non-Returnable Items

Certain items such as hygiene products, clearance sale items, or customized products may not be eligible for returns.

6. Damaged or Defective Products

Damaged or defective products must be reported within the allowed timeframe along with proof for replacement or refund approval.

7. Exchange Policy

Eligible products may be exchanged based on stock availability and applicable exchange conditions.

8. Shipping Charges

Return shipping charges may apply depending on the reason for return, while defective product returns may qualify for free return shipping.

9. Cancellation Policy

Orders may be cancelled before shipment. Once dispatched, cancellation requests may no longer be accepted.

10. Policy Updates

We reserve the right to update this policy at any time, and continued use of the website indicates acceptance of updated terms.